B2Core iOS 1.24 Enhances CRM Experience with Streamlined Services Section, Zendesk Integration, and Upgraded IB Reporting
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/B2Broker/ – B2Broker prioritises continuous improvement of the B2Core mobile app, striving to deliver the most comprehensive CRM experience for iOS users. The latest update, version 1.24, introduces valuable features aimed at streamlining workflows and enhancing app functionality.
Building upon the recent v1.23 update focused on user interface upgrades, B2Core iOS 1.24 introduces a dedicated Services section, Zendesk integration, and improved IB Module reports.
Centralised Services Management: The New Services Section
B2Core iOS now boasts a user-friendly Services section, offering easy access to core functionalities like Trading, Finances, Helpdesk, IB (Introducing Broker), and more. This section allows users to prioritise essential services through a convenient drag-and-drop function, creating a personalised experience. Additionally, the Services section offers a glimpse into upcoming services, keeping users informed about future possibilities.
Seamless Customer Support with Zendesk Integration
Following the successful integration of Zendesk, a leading AI-powered customer service platform, into the B2Core web version, the functionality is now available within the B2Core iOS app. Zendesk provides users with a suite of tools, including ticketing, live chat, and AI, to enhance client interactions. Users can conveniently access the Helpdesk feature through the Profile section and seamlessly switch to Zendesk within the app, eliminating the need for additional logins.
Enhanced IB Reporting: Monitor Client Activity and Rewards
The B2Core iOS 1.24 update expands upon the IB Module functionality by introducing a dedicated Clients section within the IB Room. This section empowers users to view detailed reports on their Direct and Sub-IB clients recruited through referral links. Reports include crucial information such as total trading volume and earned referral rewards for each client.
Furthermore, the improved IB Room provides comprehensive reports on rewards deposited into user wallets, with all transaction details readily available at a touch. This enhanced reporting functionality grants users complete control over their earnings and simplifies rewards management. The conveniently located Rewards section within the IB Module enables easy access to this information.
Continuous Improvement: The Future of B2Core iOS
The B2Core team remains dedicated to consistently optimising the mobile platform. Upcoming updates will include features like savings modules, bonus programs, and more. The overarching goal is to achieve feature parity between the mobile app and the web version, ensuring users have access to essential functionalities regardless of their device.
B2Broker welcomes feedback and suggestions on the B2Core iOS 1.24 update!
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